RMA Form

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Business Name

Contact Name

Phone

Email Address

Sales Order or Invoice #

Salesperson

Item #1 - Part #

Item #1 - Quantity

Item #1 - Detail reason for return

Item #2 - Part #

Item #2 - Quantity

Item #2 - Detail reason for return

Item #3 - Part #

Item #3 - Quantity

Item #3 - Detail reason for return

Sending A File

Return Material Authorization

ALL RETURNS MUST BE ACCOMPANIED BY A RETURN MATERIAL AUTHORIZATION (RMA)

Any discrepancies with an order must be reported to FIS within 24 hours of receipt.
Returned Merchandise Authorization (RMA) must be requested within 3 days of product receipt.
Returns must be received at the FIS head office within 7 days of receipt of the product.
All product returned must be marked with an FIS RMA number
All product must be in full, unopened shipping units and in “Like New” condition.
Credit cannot be issued without an FIS authorized RMA.
We reserve the right to charge a re-stocking fee.

PLEASE NOTE: Custom made and non-stock items will not be accepted for return.